Learner outcomes
By the end of this certificate program, you will be able to:
- Identify specific elements that define a psychologically safe workplace.
- Utilize strategies to remove fear and ensure open communication in the workplace.
- Understand the techniques needed to foster positive relationships between managers and frontline employees.
- Conduct self-assessments to identify personal psychological safety and leadership strengths.
- Effectively support and engage team members using improved communication skills.
- Amicably resolve workplace issues using conflict resolution techniques.
- Support employee well-being and performance using effective coaching techniques.
- Understand legal requirements, including Duty to Inquire, and how to fulfill these obligations.
- Understand and apply fair disciplinary practices that respect employee dignity.
- Employ strategies to enhance employee engagement and commitment.
- Implement measures to reduce ‘presenteeism’ and enhance productivity.
- Utilize techniques learned to reduce the incidence of stress leave and lost time claims.
You can register for courses individually at $59 per course or opt for the entire certificate program for a total of $177. The choice is yours.
Get started
To register for the complete certificate program, click the red "Add to cart" button.
If you wish to enrol in a CPSL course, click the course name from the list of available courses.
Connect with us
Telephone: 506-453-4694
Toll-free: 1-888-259-4222
Email: customerservice@unb.ca