Learner outcomes
By the end of this certificate program, you will be able to:
- Identify specific elements that define a psychologically safe workplace.
- Utilize strategies to remove fear and ensure open communication in the workplace.
- Understand the techniques needed to foster positive relationships between managers and frontline employees.
- Conduct self-assessments to identify personal psychological safety and leadership strengths.
- Effectively support and engage team members using improved communication skills.
- Amicably resolve workplace issues using conflict resolution techniques.
- Support employee well-being and performance using effective coaching techniques.
- Understand legal requirements, including Duty to Inquire, and how to fulfill these obligations.
- Understand and apply fair disciplinary practices that respect employee dignity.
- Employ strategies to enhance employee engagement and commitment.
- Implement measures to reduce ‘presenteeism’ and enhance productivity.
- Utilize techniques learned to reduce the incidence of stress leave and lost time claims.
You can register and pay for courses individually at $59 per course, pre-pay for multiple courses or pre-pay for the entire certificate program for a total of $177. The choice is yours.
Get started
To pre-pay for multiple courses or the entire certificate, please contact us at (506) 453-4694 or toll-free at 1-888-259-4222.
To enrol and pay for an individual course, click the course name from the list. Access will be available within 30 minutes of completing the checkout process.
Connect with us
Telephone: 506-453-4694
Toll-free: 1-888-259-4222
Email: customerservice@unb.ca