Learner outcomes
By the end of this certificate program, you will be able to:
- Identify specific elements that define a psychologically safe workplace.
- Utilize strategies to remove fear and ensure open communication in the workplace.
- Understand the techniques needed to foster positive relationships between managers and frontline employees.
- Conduct self-assessments to identify personal psychological safety and leadership strengths.
- Effectively support and engage team members using improved communication skills.
- Amicably resolve workplace issues using conflict resolution techniques.
- Support employee well-being and performance using effective coaching techniques.
- Understand legal requirements, including Duty to Inquire, and how to fulfill these obligations.
- Understand and apply fair disciplinary practices that respect employee dignity.
- Employ strategies to enhance employee engagement and commitment.
- Implement measures to reduce ‘presenteeism’ and enhance productivity.
- Utilize techniques learned to reduce the incidence of stress leave and lost time claims.
You can register and pay for courses individually at $59 per course, pre-pay for multiple courses or pre-pay for the entire certificate program for a total of $177. The choice is yours.
Get started
To pre-pay for multiple courses or the entire certificate, please contact us at (506) 453-4694 or toll-free at 1-888-259-4222.
To enrol and pay for an individual course, click the course name from the list. Access will be available within 30 minutes of completing the checkout process.
The courses in this certificate program qualify for IPMA-Canada recertification points. To determine how many points each course provides, please click on the course name.
Connect with us
Telephone: 506-453-4694
Toll-free: 1-888-259-4222
Email: customerservice@unb.ca