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Course Description

Management is constantly faced with the challenge of aligning people and processes in order to maximize results. However, talent management and operations management (TalOp) are frequently viewed as two standalone “pillars” of an organization.

This course will provide you with an overview of the TalOp methodology so you are better able to align people and processes to maximize results and increase transparency, accountability, engagement, efficiency, and effectiveness.

Regardless of the sector in which you work, you will benefit from having an overarching framework, understanding how a group of functions fit in with the organization’s overall strategy, and having a strategy for defining problems and making decisions.

This course can be taken on its own or as part of the required courses for the Certificate in Management Essentials program.

Course Outline

This course requires approximately 15-18 hours of student engagement.

Learner Outcomes

By the end of this course, you will be able to:

  • Build and manage a framework for accessing and managing people and processes.
  • Define and solve problems through analysis and proven problem-solving models.
  • Make effective decisions using available information, collaborative techniques, and an awareness of your decision-making profile.

Prerequisites

There are no prerequisites for this course.

 

Recommendations

If you are taking this course as part of the Certificate in Management Essentials (CME) program, it is recommended you take MGT 2000 - Leading From Within first.

Connect with us

Telephone: 506-453-4694
Toll-free: 1-888-259-4222
Email: customerservice@unb.ca

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Taking the Guesswork out of Management
Type
self-paced
Dates
Start Now, you have 42 days to complete this course once enrolled.
Delivery Options
Course Fee(s)
Price non-credit $295.00
Drop Request Deadline
TBD
Transfer Request Deadline
TBD
Instructors
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