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Course Description

Performance management is not only about managing the proactive elements such as performance reviews and employees’ development. There are times when managers need to respond to unwanted employee behaviours.

This course can be taken on its own or as part of the required courses for the Certificate in Management Essentials program.

The completion of this course qualifies IPMA-Canada members to receive five (5) recertification points.

Course Outline

This course requires approximately 15-18 hours of student engagement.

Learner Outcomes

By the end of this course, you will be able to:

  • Correct employees’ behaviour using an understanding of policies, procedures, and legislation.
  • Facilitate a disciplinary investigation in a professional manner.
  • Utilize a structured model for correcting behaviour.
  • Engage in difficult conversations with others.

Prerequisites

There are no prerequisites for this course.

Recommendations

If you are taking this course as part of the Certificate in Management Essentials (CME) program, it is recommended you take MGT 2000 - Leading From Within first.

Connect with us

Telephone: 506-453-4694
Toll-free: 1-888-259-4222
Email: customerservice@unb.ca

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Managing Challenging Behaviours
Type
self-paced
Dates
Start Now, you have 42 days to complete this course once enrolled.
Delivery Options
Course Fee(s)
Price non-credit $295.00
Drop Request Deadline
TBD
Transfer Request Deadline
TBD
Instructors
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