MGT 2011 - Etiquette, Ethics, and E-Communication (Formerly CCME 1105)
Course Description
This course facilitates conversations that need to be held (but rarely are) on etiquette, ethics, and E-Communications. How we behave, communicate, and make decisions is judged by others. In a business setting, this can have a profound effect not only on one’s career trajectory but also on the ability to attract allies and clients. While etiquette is driven by social (or external) norms, ethics are driven by internal value and external supports. This course examines these vital aspects that determine how we, as managers, behave.
This course can be taken on its own or as an elective in the Certificate in Management Essentials program.
The completion of this course qualifies IPMA-Canada members to receive five (5) recertification points.
Course Outline
This course requires approximately 15-18 hours of student engagement.
Learner Outcomes
By the end of this course, you will be able to:
- Understand the fundamentals of business etiquette and ethics.
- Apply proper etiquette in different business and communication settings.
- Sustain etiquette in electronic communications.
Prerequisites
There are no prerequisites for this course.
Recommendations
If you are taking this course as part of the Certificate in Management Essentials (CME) program, it is recommended you take MGT 2000 - Leading From Within first.
Connect with us
Telephone: 506-453-4694
Toll-free: 1-888-259-4222
Email: customerservice@unb.ca
Applies Towards the Following Certificates
- Certificate in Management Essentials : Electives