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Course Description

Domain: Tactical Managerial Skills

Organizations that have defined customer relationship management strategies will expect their manager to help achieve the defined CRM results. Core competencies include CRM foundations, CRM strategy, and customer service tools.

 

 

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Telephone: 506-453-4694
Toll-free: 1-888-259-4222
Email: customerservice@unb.ca

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Customer Relationship Management Strategy
Type
self-paced
Dates
Start Now, you have 42 days to complete this course once enrolled.
Delivery Options
Online: Self-Paced  
Course Fee(s)
Price non-credit $295.00
Drop Request Deadline
No drop request allowed after enrollment
Transfer Request Deadline
No transfer request allowed after enrollment
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