MGT 2018 - Workplace Investigation Training

Course Description

Most Canadian jurisdictions have now enacted legislation that requires employers to implement anti-harassment and anti-violence policies. Employers must also cause investigations to be conducted into allegations of workplace harassment and violence. While some complex investigations may require third party investigators, many complaints can be investigated internally. However, Canadian courts have made it clear that internal processes must meet a reasonable standard of a fair and thorough investigation.

Employers have a legal obligation to ensure that staff investigators have both skills and training in the investigation field. In response to concerns expressed by Human Resources professionals, Infopowered Solutions Inc. has constructed an engaging, hands-on training program for internal investigators.

This 2-day seminar does more than simply review standard investigation procedures and case studies; it examines the legal pitfalls of workplace investigations and deconstructs investigation processes and techniques from both the legal and behavioural sciences perspectives to equip participants with useable investigation skills and tactics.

Learner Outcomes

• A clear understanding of workplace incivility, harassment, illegal discrimination and violence behaviours and their impacts on employees, employers and whole workplaces
• Recognition of legal requirements related to workplace investigations
• Ability to construct an effective investigation plan with identification of appropriate scope and purpose
• Development of interview skills and practice in interview tactics
• Comprehension of evidence assessment and weighting principles, including credibility assessment
• Decision-making competency
• Writing skills for preparation of comprehensive reports

Notes

Group Discount: Send 3 or more participants from your company and receive a 10% discount. Contact an account manager for more information.

LEARN MORE

Telephone: 506-453-4694
Toll-free: 1-888-259-4222
Email: customerservice@unb.ca