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Course Description

Effective communication is essential for clarity and collaboration. This module explores communication strategies for leaders in various contexts, focusing on techniques for plain speaking, active listening, and meaningful dialogue.

Learner Outcomes

  • Understand basic communication concepts.
  • Analyze message transmission.
  • Identify factors enhancing communication.
  • Recognize communication barriers.
  • Determine preferred communication styles.
  • Differentiate between constructive and destructive feedback.
  • Apply coaching techniques in one-on-one situations.
  • Utilize listening, questioning, and facilitation techniques.

 

This course is part of the Management Development Program and cannot be taken individually. Use the link at the bottom to navigate to the Program's page, or contact a Customer Service Representative at the contact details below.

 

LEARN MORE

Telephone: 506-453-4694
Toll-free: 1-888-259-4222
Email: customerservice@unb.ca

Applies Towards the Following Certificates

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