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Course Description

Participants will learn the importance of quality management, its impact, and how to implement process improvement strategies. The module includes benchmarking and its role in the quality movement.

Course Outline

  • Identify components of the Quality Movement.
  • Understand the impact of the Management Development Program.
  • Validate return on investment.

This course is part of the Management Development Program and cannot be taken individually. Use the link at the bottom to navigate to the Program's page, or contact a Customer Service Representative at the contact details below.

 

LEARN MORE

Telephone: 506-453-4694
Toll-free: 1-888-259-4222
Email: customerservice@unb.ca

 

Applies Towards the Following Certificates

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